Why You Must Build Your Own Custom Taxi Software Instead Of A Standard Product?

The taxi application has transformed the way people hail a cab while standing on the curb by waving the hands and whistling madly to get the driver’s attention. Now, the people just take out the smartphone, make a couple of clicks, and the cab gets arrives at the curb at the time they need it. The quick and efficient solution has become a part and parcel of the taxi business.

This is why, be it small-sized, mid-sized, or large taxi business are gravitating towards mobile app development. It’s good.

In the same vein, the haste of conquering the market, limited budget, and speedy delivery make the white label solution a perfect fit for them. The white label solutions are the standard products that eliminate the need for building the app from scratch and with a fewer tweak, the app will get re-branded and ready to launch in a matter of hours.

However, the lucrative deal of playing catch up in a taxi industry with a time-inexpensive and cost-effective method of white label app won’t bring the benefits for the long run, in addition, jam-packed with a lot of disadvantages. So, don’t pour in efforts, resources, and time in the standard product creation. But, why.

Here are the reasons why cloning Uber or Ola app is not a good fit for your taxi business and why you should go custom taxi booking software development way:

  • Scalability and update issues

In the initial stage, you cannot confirm the number of the users, the app will have and the platforms or devices you will need to take the app. It depends on the changing market trends and growing user base. With a white label solution, you are unsure about their architecture that it can handle the growing traffic or not. The events of app crash impact taxi business reputation. Plus, you have to rely on the vendor to scale the solution architecture and make updates to the app so that it can work on extended platforms and devices.

Post-selling, it’s not essential the vendor can provide such services, but custom app developers will certainly show prompt responsiveness to the requests made for feature enhancements, changes, or scalability.

  • Vendor locked solution

In the cloud-based white label solutions, the complete data is transferred and stored on the cloud servers. There is little assurance that cloud servers they are using are reliable, which means the taxi business is having little control over the data. In the events of server downtime, accessing the user’s data becomes impossible, which makes opting for the standard product a bad deal.

Well, it can be prevented when the taxi business during the agreement makes certain that solution providers allow the taxi business to export the data and protect the data during server downtime.

  • The degree of customization is limited

With a ready-made solution, you are entering in the zone where the design elements, colors, and UI won’t sync with your brand. Besides, you cannot add the extra features such as additional payment options, advanced maps, or social sharing that differentiates your business in the crowded marketplace.

When you build an app that’s customized to your business needs, there is more likelihood of getting an app which helps in offering the brilliant services with a set of features and creating an unmatched user experience with a unique design. The breadth of customization options in custom app development allows the taxi business to represent the brand in the app.

  • Code quality- a pig in a poke!

When the white label solution is purchased, the vendors locked the backend with no permission to access the backend coding. It indicates the taxi businesses have to count on what the vendor is saying and cannot check the code quality or edit the code.

The custom apps fill the void as the team has access to the backend code, it can be tested, and edited (if required), which ensures the code remains high quality and under the control.

  • You risk the rejection from the app store

The lack of standard functionalities, frequent crashes, small bugs, performance issues, and copycats of other apps are not welcomed by the app stores and that’s why these have become the key factors that are taken in consideration by the app stores to get rid of the bad apps. Through ready-made solution, the problem already exists because hardly the major difference comes in design, features, app flow, and other elements.

The inability to check the code quality is another drawback of the white label app that also leads to app rejection from the app store. Apple store rejects the apps whose code don’t meet Apple’s security standards.

With a white label solution, you are not just putting a limit on the freedom of designing, set of feature development, and quality coding, but also risking to app store rejection. Don’t invest time and money into buying ready-made solutions that can be rejected or deleted from the app store at a later stage.


The mobile app development has become the lifeblood of the taxi management system. There are two ways to perceive it- white label solution and custom app development. The white-label app is a smart solution to quickly get a taxi app at a reasonable price, but the inevitable cons associated with app’s reliability, quality, and security make it not worth employing for the long-term. The attempt of paying less may end you up paying more.

Keeping aside the legitimate business benefits related to the standard product, the custom app development put the taxi business on a greater pedestal with an app that keeps brand image intact, offer high scalability, enable real-time updates, guarantee high-quality code, and delight the customers. Go the custom app development way to go the customer way.

5 thoughts on “Why You Must Build Your Own Custom Taxi Software Instead Of A Standard Product?

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